Contact Us

Home / About us / Contact Us

Contact us

Note: Advance appointments are required in order to drop-off donated goods. Please review the items we are currently accepting here to ensure your donation can be accepted, then call 604-681-8365 ext. 129 to make a drop-off appointment.

Main office

First United Community Ministry Society
320 E Hastings St
Vancouver, BC  V6A 1P4
Located on unceded Musqueam,
Squamish, and Tsleil-Waututh Lands

Phone: 604 681-8365
(for reception, dial ext. 101)

Fax: 604 681-8928

Media inquiries: 604.616.4940

Donors & volunteers

Donor inquiries: 604.336.3047

In-kind drop-off appointments: 604.681.8365 ext. 129

Sponsorship inquiries: 604.335.9334

Volunteer inquiries and applications:

Program Inquiries

First United’s legal advocates offer assistance in a variety of legal areas, including social assistance, old age benefits, tenancy and other matters. To meet with an advocate, visit, in person, during the intake hours listed below. We are unable to provide legal advocacy over the phone or email, and we cannot make house calls. Capacity is limited, so please arrive at the start of the intake period (see below). Please bring along any paperwork you have related to your issue.

542 Hastings St East
Vancouver, BC V6A 1P8
Located on unceded Musqueam,
Squamish, and Tsleil-Waututh Lands

Phone: 604-251-3323
(for reception, dial ext. 101)

Fax: 604-251-2488

Intake hours:
Monday, Wednesday, Friday: 9:00-11:00 AM
Tuesday, Thursday: 12:30-2:30 PM

First United operates a 60 bed shelter, with separate areas for men (40 beds) and women (20 beds). There are no private or couples rooms and all beds are bunk beds. This is a low-barrier shelter and well-behaved pets are permitted. To inquire about space in our shelter, please call our 24 Hour intake line at 604-839-6880.

First United Church Social Housing Society manages a total of 189 units of affordable housing in Vancouver. We use the provincial Housing Registry to manage applications and fill vacancies when they become available.  To apply for housing with First United, please complete the Housing Registry form hosted by BC Housing here. 

First United processes tax returns for low-income people throughout the year. You must bring your tax slips (T4s, T5007s etc) with you in order to have your taxes completed. You must attend in person. We cannot accept drop-offs of tax information at any time. Intakes are completed by staff and volunteers and they cannot provide tax advice. The program is only available for low income people. The maximum annual income limits are:

  • Single person: total income up to $30,000
  • Couple: total income up to $40,000
  • One adult & one child : total income up to $35,000
  • Families: add $2,500 to the family income for every additional child.

We cannot prepare complex returns, and cannot complete returns for individuals who:

  • Have self-employment income;
  • Have business or rental income and expenses;
  • Have capital gains or losses;
  • Have employment expenses;
  • File for bankruptcy; or
  • Passed away in the tax year.

We are able to paper file returns for past tax years (up to ten years back) but please note that returns for the current year will be processed first by Canada Revenue Agency. If you are filing multiple years of taxes it will likely be several months before your returns are completed. We have no capacity to speed up the tax process for individuals.

Tax intake hours are:
Monday and Wednesday: 1-3 pm on a first come, first served basis.


For all other inquiries, please email