WHY JOIN FRONTLINE?

Stand with Vancouver's most vulnerable

Fight poverty in Vancouver’s Downtown Eastside through Frontline and alongside a passionate community of people, churches, and community leaders.

Give every month.
Easily and securely.

Make a difference every month with an easy and secure recurring donation on your Credit Card or through your bank account directly. You can also update your donation at anytime.

Get more access.
See your impact.

Get special updates, insider information, and a dedicated point person to answer any questions to see and know how you and your donation are helping.

TERRY’S STORY

Terry first walked through the big blue doors of First United five years ago. A committed father of two, when he found himself in the impossible situation of no longer being able to provide for his kids and pay rent, he came to the shelter. Thanks to the support of Frontline donors, Terry now has permanent housing and is able to support his children again.

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FRONTLINE

You can provide essential services and assistance to people like Terry in Vancouver’s Downtown Eastside. Fight poverty in Vancouver through Frontline and alongside a passionate, dedicated team of professionals, supporters, and volunteers.

For any other questions, contact
Devika Naidu at 604-681-8365 ext. 104

Common Questions

How can I change my mailing address?
To change your mailing address, mailing preferences or any account information, please call our Donor Relations Coordinator at 604-336-3047 or donations@firstunited.ca. Please note that any changes to mailing may take up to 8 weeks to come into effect, due to the advance scheduling of some of our mailings.

What happens when I make an online donation?
When you make an online donation, you should receive an email confirmation message. If you do not receive an email confirmation, please call our Donor Relations Coordinator at 604-336-3047 or donations@firstunited.ca. Be sure to check your junk mail for the email confirmation as well.

Where does my money go?
We are committed to responsibly stewarding your gift. Please view our most recent year in review to learn more about your community impact. If you would like to direct your donation to a specific program area, please let us know.

When do I get my receipt for a one-time donation?
You will receive a tax receipt within four weeks of your donation by mail or email depending on what option you selected. If you do not receive your tax receipt please call our Donor Relations Coordinator at 604-336-3047 or donations@firstunited.ca.

When do I get my receipt for my monthly donations?
Consolidated receipts for all the gifts you have made in a year will be issued once per year, in mid- February. If you would like to receive a receipt per gift or immediately after donating, please call our Donor Relations Coordinator at 604-336-3047 or donations@firstunited.ca.

Who can I contact to donate goods?
To donate goods for the thrift store, emergency clothing, reception or community programs, including health and hygiene items, please contact Jerri Morrick, our Operations Manager, at 604-700-7385 or jmorrick@firstunited.ca. Please contact her in advance of any large donations to ensure we can accommodate your gift.

My company or business would like to partner with First United, who can I talk to?
Please contact Natalie, our Resource Development Manager, at  604-681-8365 x. 104 or nlanoville@firstunited.ca.

Who can I contact to discuss other options for giving?
Please contact Natalie, our Resource Development Manager, at  604-681-8365 x. 104 or nlanoville@firstunited.ca.

Who can I talk to about leaving a gift in my will?
Please contact Natalie, our Resource Development Manager, at  604-681-8365 x. 104 or nlanoville@firstunited.ca.

Are you a church?
Yes! We are a church in the truest sense of the word: this is a place where all people, from all walks of life can gather to feel welcome and restored. We offer daily spiritual programs, guided by an ordained minister, that are open to people of all faith practices and backgrounds. We are a community ministry of the United Church of Canada. Nobody is turned away or denied services based on their beliefs or background, and no one is ever compelled to participate in any spiritual activities as part of receiving services here.

OTHER WAYS TO GIVE

LEAVE A LEGACY
Create a legacy of compassion and justice with a gift in your will to First United. Together, we can ensure the most vulnerable people living in Vancouver’s Downtown Eastside will always have a place to belong and opportunities for hope and transformation.

To learn more, and for guidance on all steps of the process, go here and/or please email Natalie Lanoville or call her at 604-681-8365 ext. 104.

MONTHLY
Be on the front lines of the fight against poverty. By joining us as a Frontline monthly donor, you’ll help us provide stable, long term support to our community in need. Monthly giving ensures that First United staff and volunteers can thoughtfully and respectfully plan for the future. To learn more or join our most dedicated and impactful group of supporters, visit our Frontline page.

DONATE BY MAIL
Please make your cheque payable to First United Church Community Ministry Society and mail it to: First United Church Community Ministry Society 320 East Hastings Street Vancouver, BC V6A 1P4

DONATE BY PHONE
To donate over the phone, call the Donor Relations Coordinator at 604-336-3047. We accept Visa and Mastercard.

INSURANCE DONATIONS
To donate or learn more, phone Natalie at 604-681-8365 ext. 104.

PROPERTY, SECURITIES OR EQUITY STOCK DONATIONS
First United gratefully accepts gifts in the form of publicly traded stock or securities. For more information about donating in this way, please visit our Giving Securities page.

DONATE SHOPPER’S OPTIMUM POINTS
Donate your Shopper’s Optimum Points to help First United buy much-needed supplies. Click here to find out more information.

Donate Items to our Kitchen Wishlist
Donate Items to our Amazon Wishlist
Donate Clothing and Toiletries

To find out more, please contact us here.