The community help desk, formerly known as the hub or reception area, is the gateway not only to accessing our services but to the friendly face First United prides itself on being known for. It is the touchstone of our organization and makes our essential day programming available to the deserving community that we serve.
The community help desk offers a wide scope of services; from handing out personal items and essentials like toiletries and clothing, The community help desk offers a mail service, year-round tax program, and many other services. We may take for granted our own access to these sorts of services, but access can make all the difference for someone trying to collect social assistance, access government services, acquire housing, or look for employment.
The most valuable offering of the community help desk offers is an unwavering presence in the community, creating a sense of constancy in an ever-changing and sometimes volatile environment. We get to know each of our community members individually and treat their cases based on their unique needs; offering hope, respect, inclusion, and acceptance in conjunction with practical services.